Return & Refund Policy

At Prime Bazaar Store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging.

• The product must not be damaged due to misuse or mishandling.

• Proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned:

• Products damaged by improper use.

• Items without original packaging.

• Clearance or sale items (unless received damaged or defective).

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved, your refund will be processed within 5–10 business days through the original payment method or via bank transfer, depending on the payment method used.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or refund where applicable.

Return Shipping

• If the return is due to our mistake (wrong or defective item), we will cover the return shipping cost.

• For all other returns, the customer is responsible for return shipping charges.

Contact Us

For any return or refund inquiries, please contact us before sending back any product.